Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is at 2:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available depending on the schedule — approval is required in advance and an additional charge of ₱300 per hour applies.

Question 2

How do I book?

Accepted Answer

All bookings are made through Airbnb. Simply visit our listing at airbnb.com/h/skycitystaycation, select your dates, and confirm. Instant booking is available.

Question 3

What is the cancellation policy?

Accepted Answer

Our cancellation policy is managed through Airbnb. Please review the policy on our listing page before confirming your reservation.

Question 4

How do I reach you before or during my stay?

Accepted Answer

The best way to reach us is through the Airbnb messaging system. We typically respond within a few hours and are happy to help with any questions or requests.

Question 5

Can I book on the same day?

Accepted Answer

For same-day arrivals — especially after 5:00 PM, on weekends, or on holidays — please message us before booking to confirm that building registration can be completed in time. A confirmed reservation and completed registration are required before entry.

Question 6

How many guests can stay?

Accepted Answer

The unit accommodates a maximum of 4 adults. The base rate covers 1 guest — additional guest fees apply. Please declare the correct number of guests when booking, as everyone staying must be included in the reservation and registered with building management.

Question 7

What do I need to bring for check-in?

Accepted Answer

All guests must present a valid government-issued ID at the building front desk and complete registration before proceeding to the unit. Please send the full names, IDs, and contact details of all staying guests through Airbnb messaging after booking so we can prepare the Guest Authorization Form (GAF).

Question 8

Are pets allowed?

Accepted Answer

Unfortunately, pets are not allowed in the unit or the building. This is a building-wide policy at Fame Residences.

Question 9

Is smoking allowed?

Accepted Answer

Smoking and vaping are strictly not allowed inside the unit. Violations are subject to building fines of ₱1,000–₱10,000 depending on the violation ticket.

Question 10

Are parties or events allowed?

Accepted Answer

Parties, loud gatherings, and events are not permitted. Please observe quiet hours from 10:00 PM to 8:00 AM and be considerate of neighbours.

Question 11

Can I have visitors who are not staying overnight?

Accepted Answer

Only guests named on the approved Guest Authorization Form (GAF) may enter the unit. Unregistered visitors are not permitted. Changes to registered names are not allowed on or after the check-in date, except to correct spelling errors.

Question 12

Is there WiFi?

Accepted Answer

Yes — 50 Mbps fiber internet via Woofy is included. The network name and password will be provided upon check-in. Actual speeds are subject to network conditions.

Question 13

Is Netflix available?

Accepted Answer

Yes! The unit has a Smart TV with Netflix and YouTube Premium included. Just use the guest account we provide, or log in with your own.

Question 14

Can we use the pool?

Accepted Answer

Yes — for a limited time, your stay includes free pool passes for 4 guests for 1 day. Pool access for additional guests or additional days is subject to extra charges (₱150/person on regular days, ₱300/person on holidays; weekend rates — please confirm with us). Pool hours are 6:00 AM–10:00 PM; Mondays are normally reserved for maintenance. Please coordinate with us in advance to arrange your passes.

Question 15

Is the gym accessible?

Accepted Answer

Gym access is reserved for residents and eligible long-term occupants. It is not included for short-stay guests. We recommend the nearby Greenfield District and Shaw Boulevard area for outdoor exercise options.

Question 16

Is there parking available?

Accepted Answer

We don't have a dedicated free parking slot, but there are multiple paid parking options both inside and outside the building. If you need parking, please message us in advance so we can help coordinate and point you to the right options.

Question 17

Is there air conditioning?

Accepted Answer

Yes, the unit has split-type air conditioning in all rooms. The living area and bedroom are fully air-conditioned.

Question 18

Where exactly is the unit located?

Accepted Answer

Sky City Staycation is at Fame Residences Tower 4, EDSA corner Mayflower Street, Barangay Highway Hills, Mandaluyong City, Metro Manila 1550. The building is directly accessible from Shaw Boulevard.

Question 19

Is there an MRT station nearby?

Accepted Answer

Yes — Shaw Boulevard MRT Station (Line 3) and Boni MRT Station are both nearby. This gives you easy access to Ortigas, Makati, and the rest of Metro Manila.

Question 20

How far is it from the airport?

Accepted Answer

NAIA (Ninoy Aquino International Airport) is approximately 45 minutes to 1 hour away by car, depending on traffic. Grab is the most convenient option from the airport. Please allow sufficient travel time as Metro Manila traffic can vary considerably.

Question 21

Can I take Grab to the building?

Accepted Answer

Yes, Grab is the easiest way to get here. Set your destination to Fame Residences Tower 4, Shaw Boulevard, Mandaluyong. The drop-off point is right at the building entrance.

Got Questions?

Booking & Check-in

Guests & House Rules

Amenities & Facilities

Getting Here

Still Have Questions?